Always Be Giving (Digital Zine!) A Hospitality Manifesto. Ditch the platitudes. Take the lead. Give More Than You Take.
This zine is an excerpt from a larger project I’m working on—I printed a few hundred copies to bring as a take-away at this year's World Of Coffee Expo. Ultimately, I’m going to publish this and other projects as ebooks to make them readily available, but for now this is a reasonable solution.
This is dedicated to all the guests who cringe when they're forced to field the “How’s it going?” question for the 300th day in a row, or are pummeled with questions when it’s clear they just want a cup of coffee. It’s ultimately about paying attention, connection, and empathy. Enjoy!