Am I In Trouble?

Our culture sees feedback in the workplace as synonymous with getting in trouble. This is probably because most people (myself included) have had less than stellar experiences with feedback.

My favorite experience was when the store director at a previous job asked me if I was too fucking stoned to stock our retail shelves in a timely manner. More of an outburst than feedback, this resulted in me immediately walking behind the counter to grab my coffee cup and backpack and head straight for the door. (I’m really good at walking out on jobs.)

Everybody left feeling worse that day. The store director didn't get what she wanted, and I had to go find a new job. Thankfully, there is a better way.

Building Bridges

Ongoing constructive feedback builds a bridge between the employee and the employer. When both parties know exactly what’s on the table and communication is constantly flowing, it’s easier to focus on your work. Work becomes more relaxing, even if you’re really cranking. Constant conversations build the relationship, and there's an ease in knowing exactly where you stand.

In addition to protecting your culture, consistent feedback acts as a pressure release valve. The tension never gets built up enough to spur a childish outburst that leaves you and your employee feeling worse than you felt before. Pro tip: berating people doesn't inspire anyone to do their best work.

So no, you’re not in trouble. This is an opportunity for two players on the same team to connect and get better. Take advantage of it.